Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of August Lee

August Lee

October 30, 2024

5  out of  5
rating by August Lee
"Would never use anyone except Erika from John Barron State Farm. She is the best agent I've ever had."
We responded:
"Hi August, thank you so much for the great review. I’m surrounded by a great team of employees who love to help customers, and so thankful you give us the opportunity. Sincerely, John"
Profile photo of Mary Rivera

Mary Rivera

October 7, 2024

1  out of  5
rating by Mary Rivera
"Very disappointed with State Farm and their adjusters they have sent out adjusters the first one lost all the pictures. The guy froze on the roof. Couldn’t do the job as my husband to do it. My husband had a help him get down. Send out another one for the roof only. another one came out for the roof wants to know what the first one said now today another one is coming out to redo everything and I asked how are you going to see all the damage that was on the ground when the guy lost all the pictures he said, we work with what we got very very annoying and disappointed call John Barron‘s office. They said they can’t do anything. It’s up to the adjusters to handle the claim. Been with this man for over 20 years and this is how we get treated."
We responded:
"I’m sorry we did not offer to carry the ball forward. As an Agent office, we are limited in the claim process. I take full responsibility for the inaction of My office, and hope you’ll give me an opportunity to assist. I will contact you today."
Profile photo of Adriana Garza

Adriana Garza

September 30, 2024

5  out of  5
rating by Adriana Garza
"I can’t say enough great things about Erica at John Barron State Farm Agency! She is incredibly friendly, responsive, and always willing to go above and beyond to help with any questions or concerns. I highly recommend her and the entire team at John Barron State Farm for anyone looking for reliable and caring service!"
We responded:
"Adriana, Many thanks for the kind words and generous review! We’re grateful for the opportunity, and look forward to working with you. Have a great evening. Sincerely, John"
Profile photo of Mr Bruh

Mr Bruh

August 31, 2024

5  out of  5
rating by Mr Bruh
"Thank you to who ever took my call about updating insurance quotes and how to save money! I’ll be sure to use the drive safe and save app properly from now on"
We responded:
"Many thanks for the great review. We sincerely appreciate it and are happy for the opportunity to help with your insurance program. Best, John Barron "
Profile photo of Shelby laboyd

Shelby laboyd

August 28, 2024

5  out of  5
rating by Shelby laboyd
"Erica is amazing, I have had nothing but amazing experiences each time! Erica is the girl to go to! She’s very helpful, kind, and makes sure you know what’s going on! I recommend going to her for any of your insurance needs a thousand percent!"
We responded:
"Thank you so much, Shelby. We greatly appreciate the opportunity to help you guys. Best, John Barron"
Profile photo of Destiny Mcclelland

Destiny Mcclelland

May 31, 2024

5  out of  5
rating by Destiny Mcclelland
"Best service I have ever received from an insurance company. Any time they answer the phone every employee is always super kind, understanding, and helpful."
We responded:
"Thank you VERY much for the generous words. We’re thrilled you’re happy and greatly appreciate the opportunity to help. Sincerely, John"
Profile photo of Jason Buford

Jason Buford

May 16, 2024

5  out of  5
rating by Jason Buford
"I don't write many reviews. I have been with John Barron State Farm insurance for over twenty years. Great man and all, but I deal with Cami Artiga 99.9% of the time. Cami is extremely hard working, patient, and understanding when dealing with any of my insurance needs from my home, UTV, boat, and vehicle needs. If for some reason she can't resolve the matter immediately, then she will call the Corporate office and get it resolved within a few hours or days, she is hands down a 5 Star, Rock Star!! Thanks Cami and John Barron State Farm Insurance."
We responded:
"Jason, many thanks for the kind words and generous review. We appreciate the opportunity to help you over the years. It means a lot. And yes, you’re right, Cami is a rockstar! Sincerely, John"
Profile photo of Megan beasley

Megan beasley

March 28, 2024

5  out of  5
rating by Megan beasley
"I wish I could do WAY more than write a review for Erica! This wonderful woman lifted one of the biggest weights off of my shoulders. As a single mom, I struggled finding affordable car insurance. I waited for a moment that I had the chance to pay for a renewal and I didn't want to wait until Monday to renew my insurance. Erica welcomed me into her office 30 mins before closing down for this 3 day weekend and not once did I feel rushed at all!! She is so personable and understanding. After explaining what I couldn't afford but planned to pay she told me not to worry and gave me a quote that was so low I asked to make sure I had full coverage... ( IM SERIOUS I STARTED CRYING!!!) she reassured me and showed me ALL of the benefits which made me cry even more! She handed me tissues and gave me the biggest hug. Just an outstanding woman and a blessing to me. I cant believe how easy and fast I got affordable car insurance today... Thank you State Farm and THANK YOU SO MUCH Erica!! When you call this wonderful place please ask for Erica Flores, you will not be disappointed!!!"
We responded:
"Megan, I’m so happy you connected with Erica. She and the rest of my team are great, and we look forward to working with you. I greatly appreciate you taking the time to share your experience. It means a lot. All the best, John B."
Profile photo of Nancy

Nancy

February 1, 2024

5  out of  5
rating by Nancy
"Everyone at John barons office has been very helpful whenever I need them they seem to go out of their way to help. I recommend them to anyone who needs any kind of insurance."
We responded:
"Thank you so much, Nancy. We genuinely appreciate your kind words and your business. Have a great weekend! Best, John"
Profile photo of Diana Garcia

Diana Garcia

January 24, 2024

5  out of  5
rating by Diana Garcia
"Erica helped me and she was amazing! She provided me with so much information and was able to answer all my questions. Highly recommend to anyone!"
We responded:
"So great to hear! I sincerely appreciate the 5-star review and the generous comments. We look forward to working with you, and thank you so much for the opportunity. Best, John"
Profile photo of Patrick Butler

Patrick Butler

December 25, 2023

5  out of  5
rating by Patrick Butler
"Very friendly and helpful"
We responded:
"Thank you so much for the great review. We greatly appreciate it. Have a safe and Happy New Year! Best, John"
Profile photo of Martina Royal

Martina Royal

December 13, 2023

5  out of  5
rating by Martina Royal
"Great insurance agency"
We responded:
"Hey there Martina! Thank you so much for the great review. We sincerely appreciate it, and more importantly, the opportunity to help you over the years. Merry Christmas, John"
Profile photo of Luis Orlando Ortega

Luis Orlando Ortega

October 31, 2023

5  out of  5
rating by Luis Orlando Ortega
"Best agent ever, very helpful and always there for you;)"
We responded:
"Many thanks for the 5-star review and your kind words. Thank you for allowing us to help. All the best, John"
Profile photo of Junior Gordon

Junior Gordon

October 31, 2023

5  out of  5
rating by Junior Gordon
"Erica Flores helped us with possibly pitching another vehicle and made it such an easy transaction. The entire team is so awesome. Erica went above and beyond and always has. We have been with them for many years and anytime we need anything the handle it right away. Thank you Erica"
We responded:
"Thanks for the kind words, Mr. Gordon. We are grateful for the opportunity to help with your insurance! And love listening to your music. See you soon, John"
Profile photo of Dee Boone

Dee Boone

October 14, 2023

5  out of  5
rating by Dee Boone
"Erica Flores was very professional and so helpful. Usually I regret speaking with agents but she was awesome!"
We responded:
"Thank you Dee! We appreciate your kind words and the opportunity to help you. Best, John Barron"
Profile photo of Cody Langford

Cody Langford

October 13, 2023

1  out of  5
rating by Cody Langford
"Called John Barron’s office to see why my rate went up. Spoke with the office manager, I stated I did not receive any communication. She proceeded to talk to me in a very demeaning way and said communication was sent. She explained why it went up which is understandable, everything is going up. I did asked why I was spoken to like that, she stated I was accusing them of not sending communication. I was caught off guard by that and said I was not accusing of anything just simply saying I did not receive anything, but I did not appreciate being spoken too like that and she said it’s not my fault how you perceive my tone. Asked to speak to someone else and she said there is no one else as she is the office manager. Bummed it happened this way but I will be finding a new insurer."
We responded:
"I appreciate you sharing your interaction with me, as it allows us to learn from it. I apologize for the negative experience you had, and I will reach out to you on Monday to further discuss this and gather more details. I am more than willing to help you in any way possible, even if it means assisting you in finding a new insurer. Thank you, John."
Profile photo of Jessica

Jessica

October 13, 2023

5  out of  5
rating by Jessica
"Erica was the sweetest. She helped my mom and I on a great quote. She was fast and super knowledgable. I will be recommending family and friends."
We responded:
"Thank you for taking the time to share your experience. I appreciate the opportunity and am so happy are able to help with your insurance program. Best, John "
Profile photo of Aaliyah Barraza

Aaliyah Barraza

October 10, 2023

5  out of  5
rating by Aaliyah Barraza
"Out of all the companies I vetted out in Austin and throughout Texas, State Farm had the best rates! Erica Flores in the Alvin office really helped me get the best coverage and cost in the market. I highly highly recommend State Farm especially THIS office-the staff is amazing!"
We responded:
"So very kind of you to take the time to make the nice comments and review. We genuinely appreciate your business from across the state. Best, John Barron"
Profile photo of Suzie Beam

Suzie Beam

September 14, 2023

5  out of  5
rating by Suzie Beam
"I was one to always say I’ll never be insured with State Farm as their prices were always triple the rate of the insurance I was with, that was until John Barron and his staff changed my opinion one day when an employee by the name of Erica reached out to offer to give me a quote for auto insurance. The price was better than my previous provider and more affordable. I proceeded to sign up my auto insurance with John Barron State Farm with the insurance agent named Erica. Ever since I’ve been a customer and I have gone in to pay my bill or had a question, I’ve always been greeted with a smile, made sure all my questions have been answered and if I needed anything else. Mr. John, Mr. Johvanni, Miss Kimmy, and Miss Erica are all friendly and I feel like they value me as a customer/client. If you are looking for auto insurance or rental or homeowners insurance, I highly recommend them."
We responded:
"Oh Suzie, such kind words! We appreciate your business, and even more, greatly appreciate the time you took to share your experience. All the best, John"
Profile photo of Luke

Luke

September 6, 2023

5  out of  5
rating by Luke
"Bravo to this location for the excellent help I received. Insuring my car has been a nightmare and John Barron’s State Farm location in Alvin really pulled through. Erica helped lower my quote down by nearly 100 dollars and was positive and super helpful throughout the entire process. I really appreciate everyone working here and for all the help I received. Thank you!!"
We responded:
"Luke, thank you much for taking the time to share your experience. We appreciate the opportunity to help with your insurance and look forward to working with you. All the best, John"
Profile photo of Cathy Valenzuela

Cathy Valenzuela

July 26, 2023

5  out of  5
rating by Cathy Valenzuela
"Very responsive when I contact by email and always available by phone to discuss any concerns or questions!"
We responded:
"Thank you, Cathy! We greatly appreciate the opportunity to help you, and many thanks for taking the time to share your experience. Best, John"
Profile photo of James Kelley

James Kelley

May 23, 2023

5  out of  5
rating by James Kelley
"So far my experience with State Farm has been top notch. My truck was recently stolen though, and we're in the process of dealing with the aftermath. That will be the true test. I'm sure they will treat me right. They have so far."
We responded:
"Hey there James, thank you for the 5-star review. I genuinely appreciate it. Please feel free to contact us through the claim process, but we’ll also be in touch from my office to help field any questions. Sincerely, John"
Profile photo of Stephanie Grove

Stephanie Grove

April 18, 2023

5  out of  5
rating by Stephanie Grove
"Fast and great customer service, plus saved over $100 a month compared to my old insurance company (All-State). I definitely recommend giving them a call for a quote comparison, it's definitely worth your time, and money 💰"
We responded:
"Stephanie, Thank you for taking the time for the great review. We genuinely appreciate the opportunity to help with your insurance program, and look forward to serving you. Best, John Barron"
Profile photo of Sandra Delgado

Sandra Delgado

March 15, 2023

5  out of  5
rating by Sandra Delgado
"I have been with Mr. John barron insurance for almost 15yrs..they are always nice and help me through difficult situation, one recently they took the time to explain it"
We responded:
"We are extremely happy to help you, Sandra, and greatly appreciate our long-time relationship. Thank you for taking the time to write these kind words. All the best, John"
Profile photo of Gathon Shannon

Gathon Shannon

March 3, 2023

5  out of  5
rating by Gathon Shannon
"Called my agent with a issue an spoke with Erica an she knew exactly what I was referring to an she knew just what was need to fix the issue.She is the best if you need or have any insurance issues.Give her a call..!!"
We responded:
"Many thanks for the 5-star review and the comments on Erica. She and my team strive to be best. We appreciate your business and hope you have a great weekend! Best, John"